Are you ready to redefine excellence in sales leadership within the healthcare industry? Carenet is seeking a Strategic Sales, VP to join our dynamic team, driving client relationship management strategies and spearheading innovative solutions. If you're a seasoned sales professional with a track record of exceeding expectations and fostering long-term client partnerships, we want to hear from you.

Why Carenet?

At Carenet Health, our team members play important roles in helping healthcare consumers live their healthiest lives. You may not know our name, but odds are, we have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients—250+ of the nation’s premier health plans, health systems and their partners.

More than 70,000 times a day, our compassion-focused teams guide people via phone, portals, chat and other channels to high-quality and cost-effective care, coach them to improved wellness, and educate them about their healthcare resources and costs. 

About the Role:
As a pivotal member of our sales team, the Strategic Sales, VP will lead the charge in developing and nurturing client relationships across diverse verticals and segments. You'll leverage your extensive sales and client management expertise to drive new business opportunities, enhance profitability, and ensure the satisfaction of our largest clients. Your strategic vision will shape our approach to client engagement and retention, positioning Carenet as a leader in the healthcare industry.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts Identifies new business leads and contacts prospective key clients to promote products and services

• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. This role does not own service delivery but helps coordinate across the organization

• Lead an internally integrated and client-connected strategic account planning process to develop mutual performance objectives, financial targets, and critical milestones.
• Lead solution development efforts that best address customer needs, coordinating the involvement of all necessary company personnel.
• Meet sales performance metrics and facilitate timely interventions.
• Develop and implement client relationship management strategies.
• Communicate with key assigned strategic clients to monitor expectations and satisfaction.
• Establish efficient communication channels and liaise between key clients and internal departments.
• Recommend and implement improvements to the management of key client relationships.
• Handle client queries and find innovative solutions for complex problems.
• Build productive, professional relationships with key personnel in assigned customer accounts.

• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations

• Align delivery teams relative to pricing process, nomenclature, etc.
• Build relationships with multiple client procurement and business leaders.
• Travel as needed to support business objectives.

• At least 10 years of executive-level sales experience with proven thought leadership in outsourced service offerings and sales acceleration.
• Experience managing accounts with revenue exceeding $50M and closing large, complex deals through a prescriptive sales process.
• Critical thinking skills with experience in design thinking or Blue Sky practice strongly encouraged.
• Ability to build trust, establish strong partnerships, and identify unstated needs.
• Proven ability to propose creative outcome-based solutions/services and deliver on client expectations.
• Successful track record in accurately forecasting and building pipeline.
• Experience learning and articulating the value of services to large clients in the healthcare industry.
• Experience leading or working closely with global and geographically dispersed sales organizations.
• Contract negotiation experience with the ability to set performance and execution expectations with clients.
• Superior written and oral communication skills with the ability to persuasively present and communicate.
• Excellent work ethic, leadership skills, interpersonal communication, and organizational skills.

If you're a strategic thinker with a passion for healthcare, we want to hear from you! Join us in shaping the future of Carenet Health. Apply now and make a difference in healthcare innovation!

More About Carenet Health
Carenet Health delivers multi-dimensional value to healthcare organizations in areas such as revenue optimization, cost containment and consumer experience. Our clients choose us—and stay with us for an average of seven years or more—because of our clinical expertise and our experience creating meaningful connections that deliver impact and ROI.
Our solutions include multi-channel consumer engagement programs that support quality and satisfaction performance metrics, as well as on-demand clinical engagement and telehealth services that improve care and lower costs. Intelligent contact strategies, empathy-focused interactions, high-touch navigation assistance and best-in-class partners are a few of the key factors in our success.

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