We are seeking a Sr Manager for Workforce who will play a key role in guiding our planning, analysis, forecasting and analysis to achieve new heights.
The Sr. Manager, Workforce Management (WFM), oversees and optimizes workforce activities for the company. This role collaborates with teams to create, review, and adjust daily forecasted volumes, ensuring optimal staffing levels. Responsibilities include managing and enhancing workforce scheduling techniques, planning, analysis, and reporting, as well as maintaining and administering workforce systems and processes.
Work Schedule: 9pm - 6am PH time ( following CST office hours)
Work Setup: Hybrid/Remote (90% remote, 10% on-site for visits to Makati office, Luzon-based)
Eligibility: Must be a Filipino citizen
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
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