Carenet Health is seeking a Strategic Account Manager with deep healthcare expertise and a passion for building strong client relationships. This role is ideal for a strategic, consultative leader who thrives in fast-paced, complex environments. You’ll bring over 10 years of experience working with health plans, health systems, or healthcare service organizations and a proven track record in client retention, growth, and satisfaction.

As a key partner to our clients, you’ll blend financial and commercial insight with relational intelligence to drive meaningful outcomes. Your ability to influence at the executive level, manage high-stakes partnerships, and lead business development initiatives will be essential to success.

• Key Responsibilities

  Client Relationships & Stakeholder Engagement

  • Build and sustain multilevel networks, including executive (C-suite) relationships within the healthcare ecosystem.
  • Serve as a strategic liaison, ensuring client alignment, satisfaction, and engagement.
  • Lead contract negotiations and arbitration processes with finesse and diplomacy.
  • Demonstrate high emotional intelligence, empathy, and assertiveness in managing client relationships.
  • Apply conflict resolution strategies to navigate challenging discussions while maintaining productive partnerships.
  • Inspire and influence cross-functional teams, even without direct authority.
  • Maintain a strong executive presence representing Carenet Health in high-visibility interactions.

  Commercial & Business Development

  • Use financial acumen to analyze market trends and drive revenue growth.
  • Identify new business opportunities within existing accounts and promote service expansion.
  • Collaborate with stakeholders in joint business planning to align strategies and optimize healthcare delivery.
  • Design and execute customer retention and growth strategies.
  • Leverage knowledge of healthcare industry trends, client needs, and Carenet’s solutions to craft tailored offerings.

  Strategic Leadership & Business Intelligence

  • Apply visionary thinking to help shape long-term success for both Carenet and our clients.
  • Bring creative and systems-based problem-solving approaches to healthcare challenges.
  • Utilize business intelligence tools to inform strategic decisions and gain competitive advantage.
  • Lead clients through change management initiatives with agility and foresight.
  • Evaluate risks, identify opportunities, and advise on business strategies using critical thinking skills.

• Qualifications & Skills

  • Minimum 10 years of experience in healthcare account management, business development, or related roles.
  • Extensive experience working with health plans, health systems, or healthcare services companies.
  • Proven success in managing, retaining, and growing large-scale client relationships.
  • Strong financial and commercial acumen with demonstrated success in driving growth.
  • Ability to influence at the executive level and lead without direct authority.
  • Excellent communication, negotiation, and consultative skills.
  • Deep understanding of the healthcare ecosystem, including operations, regulations, and emerging trends.
  • High level of emotional intelligence, integrity, and leadership presence.

   

  Preferred Qualifications

  • Master’s degree in business, healthcare administration, or a related field.
  • Experience managing complex healthcare partnerships or BPO service models.
  • Expertise in areas such as telehealth, care management, healthcare engagement, or staffing.
  • Strong background in change management and leading cross-functional initiatives.
  • A personal leadership brand that aligns with Carenet’s mission of delivering better healthcare experiences.

   

   

  Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

   

  Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

   

   

  Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

   

   

   

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