As a Sales Engineer at Carenet Health, you will be a critical driver of our business growth, bridging the gap between complex telehealth technology and client needs. This role combines deep technical acumen with excellent interpersonal skills to deliver tailored, value-driven solutions that empower our clients across the healthcare spectrum—Payor, Provider, Health Services, and Pharmacy. You’ll partner closely with Sales, Client Engagement, Product, and IT teams to deliver exceptional client experiences while showcasing the innovative capabilities of Carenet Health’s digital healthcare solutions.

Key Responsibilities

• Serve as the primary technical resource for the Sales team, deeply understanding Carenet Health’s offerings and aligning them with industry trends and client needs.

• Deliver compelling, customized product demonstrations and presentations that effectively highlight the unique value of our telehealth solutions.

• Act as a trusted consultant by identifying client pain points, gathering technical requirements, and proposing tailored solutions that align with business objectives.

• Design and lead proof-of-concept (POC) engagements to validate solution fit and feasibility in real-world client scenarios.

• Collaborate cross-functionally with Sales, Client Engagement, Product Development, and IT to ensure seamless execution and alignment throughout the sales lifecycle.

• Build and maintain strong relationships with key decision-makers, fostering trust and long-term strategic partnerships.

• Provide continuous feedback to product and marketing teams based on customer insights, supporting solution enhancements and roadmap prioritization.

• Develop and maintain technical documentation, including integration guidelines, solution architecture, best practices, and an 18-month persistent solution roadmap.

• Support the development of sales collateral and customer-facing materials in collaboration with marketing, adapting content to reflect an evolving healthcare ecosystem.

• Provide technical support for enterprise prospecting tools, including maintenance and updates of Carenet’s Spark Page.

• Participate in industry events and client meetings (anticipated travel of 20–25%).

Required Qualifications

• Bachelor’s degree in Business, Marketing, Technology, or a related field, or equivalent experience.

• Proven experience in a Sales Engineer, Solutions Engineer, or Pre-Sales Consultant role. Preference for candidates with healthcare and digital customer experience (CX) backgrounds.

• Strong technical aptitude with the ability to simplify complex healthcare technologies.

• Excellent verbal and written communication skills, especially when engaging C-suite and decision-makers.

• Experience with journey mapping, implementation planning, and managing client expectations.

• Effective at managing multiple projects and collaborating cross-functionally in a fast-paced environment.

• Client-first mentality with a knack for uncovering and addressing root problems.

• Willingness to adapt quickly, meet dynamic deadlines, and anticipate barriers to success with solution-oriented thinking.

Additional Information

• This role includes a base salary plus a Sales Incentive Plan (commission-based) tied to defined performance metrics.

• Monthly performance reviews with leadership to track progress toward goals.

• Experience with telehealth platforms, healthcare IT, or enterprise health services is highly desirable.

Working Conditions

Environment: This position may be performed in an office, hybrid, or remote setting. You will use standard office technology such as computers, monitors, and headsets. Regular digital communications via Microsoft Teams, email, and virtual meetings are expected.

Physical Demands: This is primarily a sedentary role requiring long periods of screen time, repetitive hand movements (typing, mouse use), and focused visual attention. Minimal physical exertion is involved. Reasonable accommodations may be made per ADA guidelines.

Working Conditions:

This role is primarily sedentary, requiring the use of standard office equipment. You will be exposed to typical office noises and interruptions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Why Carenet?

At Carenet Health, we don’t just deliver healthcare support; we create powerful patient experiences. Here, you'll be part of a mission-driven organization that thrives on innovation and teamwork. With opportunities for professional growth and a focus on work-life balance, this is more than a job—it’s a career where you can make a lasting difference.

We’re searching for the market’s strongest candidate to join our group of innovators, collaborators, and builders in pioneering the next phase of Carenet’s place in healthcare history. If this sounds like you, we need to connect!

Additional Information: 

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.