The Global Compliance Leader is responsible for establishing and maintaining a comprehensive compliance program that aligns with international, regional, and Philippine-specific regulations. This role ensures the organization remains compliant with relevant certifications such as HIPAA, PCI, HITRUST, NCQA, and URAQ, while also serving as the key liaison for legal operations in the Philippines. The incumbent will work cross-functionally to manage compliance frameworks, conduct risk assessments, support third-party audits, oversee legal matters, and ensure operational integrity across Philippine functions.

1. Develop and maintain a robust Global Compliance Program aligned with international and local regulations including HIPAA, PCI, HITRUST, URAQ, and NCQA.
2. Create and manage a comprehensive database of written policies and procedures that outline compliance and certification requirements.
3. Design and implement training programs covering data privacy, IT security compliance, and ethical standards; monitor training completion for audit and certification purposes.
4. Establish and lead enterprise-wide risk management methodologies to identify, assess, and mitigate internal and external risks.
5. Direct global third-party audits, risk assessments, and remediation initiatives.
6. Monitor regulatory developments and update internal documentation and controls as necessary.
7. Coordinate enterprise-wide compliance reporting for executive leadership and stakeholders.
8. Serve as principal liaison between General Counsel and Philippines-based operational leadership.
9. Collaborate with HR, Facilities, Procurement, and Operations on legal matters including disciplinary processes, leases, vendor disputes, and data privacy issues.
10. Manage the lifecycle of local contracts, government filings, corporate secretarial tasks, and employment law compliance.
11. Oversee business licensing and ensure PEZA/BOI and labor law compliance.
12. Respond to subpoenas, investigations, and regulatory inquiries in collaboration with General Counsel and external counsel.
13. Interpret changes in Philippine laws and regulations, advising leadership on risks and required actions.
14. Deliver legal training to local teams on anti-bribery, harassment prevention, and contract management.
15. Provide legal risk evaluations for new business initiatives, vendor partnerships, and strategic projects in the Philippines.

1. Bachelor’s degree in Law, Legal Management, Political Science, Business Administration, or a related field.
2. Minimum of 10 years of experience in legal operations or compliance, preferably within a multinational or BPO/IT-enabled services organization.
3. In-depth knowledge of international and Philippine regulations, including HIPAA, PCI-DSS, Data Privacy Act of 2012, and PEZA/BOI requirements.
4. Demonstrated experience managing compliance programs and third-party audits (e.g., HITRUST, NCQA).
5. Experience in labor law, contract review, and legal advisory in a Philippine setting.
6. Excellent written and verbal communication skills; ability to communicate complex regulations clearly.
7. Strong organizational and project management skills; able to manage multiple priorities and stakeholders.
8. High level of discretion and integrity in handling confidential and legal matters.
9. Proficiency in MS Office and familiarity with compliance management systems.
10. Membership in the Integrated Bar of the Philippines (IBP) or Certified Compliance & Ethics Professional (CCEP) credential is preferred.
11. Certified Information Privacy Manager (CIPM) certification highly desired.
12. Strong analytical, critical thinking, and problem-solving capabilities.